A rarely occurring software bug in the photo upload utility is now fixed. In specific cases, when property photos were taken with wrong orientation with certain cameras and downloaded to the computer with a certain software, the photos were shown sideway or upside down after being uploaded to RealBird.
This software bug affected only a very small portion of the millions of property pictures uploaded to RealBird, but it was an issue nevertheless.
From now on, this problem is fixed and won't happen to any pictures even in the few special cases mentioned above.
Those of you who have been affected before: thank you for your patience.
For all practical purposes, go ahead and upload your property pictures for your listings just like before. Nothing has changed on the user interface and there are no additional steps introduced. All the correction to pictures happen automatically in the background.
-- The RealBird Team